What is a true up bill?

A true-up bill is a final bill sent to a customer by a utility company to reconcile the actual usage of services, such as electricity or gas, with the estimated or billed amounts for a specific period.

True-up bills are typically issued annually or at the end of a set period, such as a billing cycle or contract term. The purpose of a true-up bill is to adjust for any discrepancies between the estimated charges and the actual usage, ensuring that the customer pays for the exact amount of services they have used.

True-up bills can result in the customer owing additional charges if they have used more services than originally estimated, or receiving a credit if they have used less. This process helps to ensure accuracy in billing and billing transparency for customers.

It is important for customers to review their true-up bills carefully to understand the charges and credits applied, and to make any necessary adjustments to their budget or energy usage habits.